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We are committed to protecting your personal information in accordance with our obligations both under 1) the Privacy Act 1988 (Cth) (“the Act”) (as amended) and the guiding policies referenced therein and, to the extent applicable, 2) the European Union (EU) General Data Protection Regulation 2016/679 (“GDPR”), where we process personal data (as defined in article 4 of the GDPR as ‘any information relating to an identified or identifiable natural person’) (“Personal Data”), relating to identifiable UK or EU residents to the extent that said residents are covered by the GDPR (“UK/EU Residents”). We are a data controller for the Website and in respect of the services we provide.
It does not apply to information collected by:
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at email@example.com
We may collect several types of information from and about users of our Website and at in-person events including information:
We collect this information:
The information we collect on or through our Website may include:
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorised persons.
The information we collect at in-person events may include:
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalised service, including by enabling us to:
The technologies we use for this automatic data collection include:
A cookie is a small file placed on the hard drive of your computer.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual although the cookie stored on your computer does not identify you. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
This Website may contain third party advertisements or other content including links to external web sites. In the event you choose to use links displayed on this Website to visit other web sites, you are advised to read the privacy policies published on those sites. We assume no responsibility and accept no liability for the condition or content of any third-party websites that may be linked to this Website.
We use personal information that we collect about you or that you provide to us:
We may also use your personal information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data. For more information, see Choices About How We Use and Disclose Your Information.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
Personal information which we collect, and hold is stored within our locally housed data servers in Amazon Web Server Sydney Australia. We utilise some cloud-based service providers for specific functions such as email and accounts, who may store certain information on our behalf on servers based in the USA.
Some of the third parties with whom we share personal information may be located outside Australia. While such third parties will often be subject to privacy and confidentiality obligations, you accept that where lawful, such obligations may differ from and be less stringent than the requirements of the privacy laws of Australia.
For UK/EU Residents, this means that your personal data will almost certainly be transferred outside of the European Economic Area (“EEA”) when it is provided to us as we are based in Australia. Where your personal data is transferred by us to anyone else, it will only be done with relevant protections in place; i.e. to countries that have been identified as providing adequate protection for EEA data, or to a third party where we have approved transfer mechanisms in place to protect your personal data if applicable – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties).
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties' collection or use of your personal information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your personal information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website. You may use the NAI opt-out tool here.
UK/EU Residents also have the following additional rights under the GDPR:
Please contact us if you have any enquiries in relation to the above.
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at firstname.lastname@example.org to request access to, correct, or delete any personal information that you have provided to us, or if you have a privacy related query or complaint. We cannot delete your personal information except by also deleting your user account. Any request to change information will be handled in accordance with the rights and obligations contained in the Act.
In relation to any complaints, we will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and that your complaint is resolved within a reasonable time or the time required by the Act or GDPR, as applicable.
If we are unable to satisfactorily resolve your concerns or complaint, you can contact the Office of the Australian Information Commissioner (see website at www.oaic.gov.au), or the local regulator in your jurisdiction in Europe, as applicable.
Except if your information is required to be retained by law, we will hold your personal information for as long as you retain an account with us, or until you notify us that you no longer wish to hold your account or until you request that we erase your data.
We are required to keep some of your information for certain periods of time under applicable law, for example for 7 years or otherwise for the provision of legal services. We may also need to retain certain personal information after we cease providing our services to enforce our terms, for audit or insurance purposes, to identify or resolve legal claims and/or for proper record keeping.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. Any payment transactions and passwords will be encrypted.
Once we receive your personal information, we take appropriate steps that we believe are reasonable to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data. We work to protect the security of all information by using Secure Sockets Layer (SSL), an advanced encryption technology. We do not maintain or reveal your credit card numbers after your order is processed. It is important for you to protect against unauthorised use of your password and computer. If you use this Website, you are responsible for keeping your account number and password confidential. You agree to accept all responsibility for all activities or transactions on your account when your account number and password are in use. Please be aware that we will never ask you for your password in an unsolicited phone call or e-mail.
The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.