If your impressions don’t meet these guidelines, contact us to discuss at firstname.lastname@example.org or call 1300 936 400. Please don’t send back before you do this.
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The teeth have broken through the putty
and the tray is visible.
This impression is not deep enough.
The gums and molars cannot be seen.
Drag marks caused by lack of pressing.
Shape of teeth & gumline are not visible.
The lip was not over the front of the tray. Teeth
are not close enough to the front of the tray.
Sorry! We won’t be able to use your
impressions if they look like this.
Can you see your gumline through the whole impression?
Have you made sure your teeth haven’t broken through the putty?
Is your impression free from drag marks and showing the whole shape of each tooth including the gumline above and below your teeth?
Do you have a good deep impression of your back teeth?
Have you uploaded your six assessment photos to your dashboard?
Please send clear, close-up photos of your impressions to email@example.com
and we’ll let you know if they’re ok to send back.
DON’T FORGET we need two upper
AND two lower impressions.